Terms & Conditions

Online Terms of Use (“Terms of Use”)

If you can’t find the information you need, please make an enquiry via the contact page or phone 08 9459 2277 and get help from a sales representative.

By using or accessing this website you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, then please do not use this website.

Part 1: Terms of Use

1.1 General Use Terms

The Company controls and operates this website from its offices within Australia. If you choose to access this website from another location, you are responsible for compliance with applicable local laws.

All content of the pages of this website is for general information use only and is subject to change without notice. Every effort is made to keep the website up and running smoothly. However, the Company takes no responsibility for, and will not be liable for, the website being unavailable or incorrect.

1.2 Website Contents, Ownership & Use Restrictions

The material on this website is protected by copyright under the laws of Australia and other countries through international treaties.

Unless otherwise indicated, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this website including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents) are owned, licensed or controlled, and are reserved, by the Company and its related companies, affiliates, licensors and licensees.

1.3 Personal, Non-commercial Use

Permission is granted to display, copy, download, and print in hard copy portions of this website solely for the proper and reasonable purposes of:

  • Placing an Order with the Company; or
  • Using this website as a technical resource,provided that you do not modify the website and that the Company retains all copyright and other proprietary notices contained in the Contents.

You must not, without our prior written permission, exploit any of our website materials for commercial purposes or other purposes that are not expressly permitted under these Terms of Use.

1.4 Prohibited Conduct

You are not authorised, without the prior written permission of the Company and each other owner of rights in content that you access via the website, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from that content.

No trade mark (whether registered or otherwise) that is contained on this website or otherwise used by the Company may be used without the Company’s, specific, written permission or that of the trademark owner.
Please note that the permission granted to use material on the website terminates automatically if you breach any of these Terms of Use.

1.5 Protecting Your Log on Details

You agree to take responsibility for the safekeeping of your user name and password issued by the Company to access any restricted sections of the website. You are liable for all activity on any device which you have left logged in or requested to be ‘kept logged in’. You are liable for all activity, including contracts and damages, if your user name or password is used by another person (whether authorised or unauthorised). You agree to release and indemnify the Company in connection with any use of your user name or password. The Company may restrict, suspend or cancel your account and access to restricted sections of the website at any time without prior notice.

1.6 Feedback

You grant the Company an irrevocable, non-exclusive license to use any material, information and ideas that you transmit to the Company’s website, email or otherwise provide to the Company from the time you authorise it to be sent. You agree that we can use and adapt any ideas, concepts, techniques, words, images or other content contained in these transmissions for any purpose and without restriction or compensation.

1.7 General Prohibitions

You must not upload, post, transmit or otherwise make available through the website any material which:

  • Violates or infringes the rights of others (including their privacy and intellectual property rights);
  • Is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;
  • Encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law;
  • Restricts or inhibits any other user from using or enjoying the website;
  • Affects the functionality or operation of the website or its servers or the functionality or operation of any user’s computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly); or
  • Breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require the Company to take remedial action under any applicable industry code.

1.8 Indemnity

You agree to indemnify and will keep the Company indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by the Company in connection with your use of this website, your breach of these Terms of Use or your breach of any rights of third parties.

1.9 Disclaimer of Liability

To the extent permitted by law, the Company will not be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, special, consequential or punitive loss or damages or any loss or damages whatsoever, including (but not limited to) loss of use, data, or profits, arising out of or in connection with:

  • The use, copying, or display of the contents of this website.
  • Products or services supplied by the Company under these Terms of Use.
  • A failure or omission on the part of the Company to comply with its obligations under these Terms of Use.

1.10 Disclaimer of Warranty

The Company is providing this website and its contents on an ‘as is’ basis and use of this website is at your own risk. The content is believed to be accurate, complete, current and reliable at the date the information was placed on the website. The Company and its related companies, affiliates, licensors or licensees, and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on this website (including in relation to any products or services).
To the extent permitted by law, including any non-excusable statutory obligations, none of them will be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on this website. To the extent permitted by law, the Company expressly disclaims all warranties of any kind, whether express or implied, including (without limitation) implied warranties or conditions of merchantability or fitness for purpose.

1.11 Online purchase

All purchases made using the website shall be subject to the online Trade Terms and Conditions in Part 2.

1.12 Damages

Any unauthorised use or breach of the Terms of Use of this website may give rise to a claim for damages and in some circumstances, may constitute a criminal offence.

1.13 Termination

All restrictions, licenses granted by you and limitations of the Company’s liability will survive termination of your right to use the website and any restriction of access.

1.14 Third Party Links

The website may include links to other websites. These links are provided for your convenience to provide further contact or information. They do not imply that the Company recommend or endorse the views expressed on those websites. The Company has no responsibility for or control over the content of the linked websites or their availability.

Part 2: Online Trade Terms and Conditions

2.1 Terms and Conditions of Trade

All purchases made from the website shall be subject to the current Access Fasteners Australia Pty Ltd Terms & Conditions of Trade (“Trading T&Cs”) effective at the time of acceptance of an order pursuant to the Trading T&Cs and the provisions of these Online Trade Terms and Conditions.

2.2 Contract Formation

For clarification any specials, price or offers set out on the website, shall constitute an invitation to treat only. Any purchase order submitted by you via the website shall constitute an offer acceptable by the Company and the Company may reject any offer to purchase submitted by you via the website or email and a contract shall only be completed once the Company accepts your offer on the terms of your offer. If the Company does not accept your offer and suggest an alternative option such suggestion shall constitute an invitation to treat only.

2.3 Payment Terms

Any purchase via the website shall be payable on placement of the order, unless you have a prior approved credit account with the Company.

2.4 Prices

All prices specified on the website are guides only and are subject to change without notice. The agreed Price for any purchase on the website shall be the price specified in the Company’s acceptance.

2.5 Termination

Your ability to purchase products from this website may be terminated by the Company at any time without notice.

2.6 Governing Law

The Governing Law shall be as specified in the Trading T&Cs.

Part 3: Security & Privacy Policy

The Company highly values the strong relationships we have with our customers. Your order and credit card details are safe and secure. All personal contact information is provided to Access Fasteners via a secure site.
The Company will not reveal your personal information to external organisations except for the purposes of fulfilling your order.

3.1 Customer Information

  • We do not collect personal information when you visit our website unless you log on, place an order or register with us.
  • When you place an order, you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address and any special delivery instructions and phone number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
  • The Company is committed to reducing the amount of fraud it faces. Our policy is to prosecute any cases of fraud that we identify. As a first-time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the relevant authorities for them to pursue.
  • We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
  • When you log on to our website, we will ask you your e-mail address.
  • We have specials and promotional emails available to make your shopping and purchasing experience easier. Should you decide to subscribe, we will send you your requested information from time to time. You may unsubscribe at any time. Subscription to this service is optional and free.
  • When you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information solely to respond to your inquiries.
  • When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may ask for other information to enable us to improve our website or to send you special offers.
  • Our website contains links to other websites. The Company is not responsible for the privacy practices or the content of other websites.
  • By default, all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our website and to track web usage. This information is used internally and is not shared with anyone else.
  • As Governments introduces new privacy legislation – the Company’s privacy policies will be reviewed and updated as appropriate. More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.

3.2 Use of Private Information

The Company does not give information about you to any third party unless one of the following applies:

  • You have consented;
  • We have told you we collect the information for a purpose that includes provision to a disclosed third party;
  • It is required or authorised by law;
  • It will prevent or lessen a serious and imminent threat to somebody’s life or health; or
  • The disclosure is reasonably necessary for law enforcement or for the protection of public revenue.

3.3 Cookies & Other Technologies

A cookie is a small amount of information sent from a Web server to your computer. We use cookies when someone logs on to our website to maintain that log on, to retain log on information if requested, and for the service of our Shopping Cart.

We do not use cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your Internet activity before or after you leave Access Fasteners. Any activity while you are at af-vic.com.au may be monitored.

3.4 Updating Your Information

Changes to your contact, invoice and delivery details can be made by contacting us through the contact section of www.af-vic.com.au or you may phone 08 9459 2277 and get help from a Sales representative.

3.5 Changes to Privacy Statement

The Company may without notice amend, change or update this Privacy Statement at any time.

Terms & Conditions of Trade


“Australian Consumer Law” means Schedule 2 to the Competition and Consumer Act 2010 (Cth).
“Company” means Access Fasteners Australia Pty Ltd (ACN 602 751 824).
“Customer” means the party placing the Order with or purchasing Products from the Company.
“Order” means an offer by a Customer to purchase Products from the Company.
Made to Order “MTO” includes any Product that has been specially ordered for a Customer (whether locally or from overseas) or which is specially manufactured for the Customer or is not a stocked item.
“PPS Act” means the Personal Property Securities Act 2009 (Cth) and it’s associated Regulations as varied from time to time.
“PPSR” refers to the Personal Property Securities Register established under the PPS Act.
“Products” includes any goods ordered by the Customer from the Company or supplied by the Company on the Order of the Customer.
“Trading T&Cs” means these Terms & Conditions of Trade or the current Terms & Conditions of Trade as varied and applicable from time to time.
“Writing” includes fax, email and SMS.

1 Sale Terms


The current Trading T&Cs applicable from time to time shall apply to all agreements between the Company and the Customer including all Orders or other sales and will prevail over all prior conditions previously agreed between the parties.


The Trading T&Cs may be varied from time to time by the Company without notice and the Trading T&Cs current, as published on the website of the Company, at the time of placing any specific order or part of an order shall apply to such Orders.


The Company may, but shall not be required nor responsible to notify the Customer of the existence or content of any variations of the Trading T&Cs.

2 Order and Acceptance


Any Order submitted to the Company by a Customer shall be deemed to be made pursuant to the terms of the Trading T&Cs.


Any Order placed or made by the Customer for the purchase of the Products shall be an irrevocable offer and shall constitute an unqualified acceptance by the Customer of the Trading T&Cs.


The Company reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any Product, an error in the price or the Product description on the Company website, or an error in your Order. The Company may require additional verification or information before accepting any Order. Orders are only accepted from within Australia.


The Company may accept any Order in whole or in part by providing confirmation of the Order. Acceptance may be oral or in writing at the Company’s discretion. Accepted Orders may not be varied or cancelled by the Customer without the Company’s written consent and (subject to the conditions set out herein) there is no right of return and where consent is provided may be subject to administrative charges.


The Company reserves the right to substitute Products that are not available for comparable Products of equal or higher specification. [Unless the order specifies that the Products are “not to be substituted”.

3 Price


The price of the Products shall be as agreed in writing between the parties or where there is no agreed price such amount as indicated on invoices provided by the Company to the Customer regarding Products ordered.


The Company may change the prices published on its website at any time. While every effort is made to ensure the accuracy of prices and information displayed on the Company website the price list on the website is a guide only and does not constitute agreement in writing pursuant to 3.1.


If the Company’s cost of supplying the Product increases by more than 10% due to any change in the amount of any GST and other taxes, currency fluctuations, duties, freight and transport charges which may be applicable, the Company may upon written notice at any time before delivery increase the price of the Products by the same amount.


The Company may charge in addition to the price of the Products the recovery rate for delivery, freight and handling at rates dependent on distance and volume of Products supplied. Such rates are subject to change without notice.

4 Credit granting and payment


The Company may accept an Order and allow credit for part or all of its value or may accept an Order and require a deposit or pre payment as a condition of delivery. Credit approval once granted may be withdrawn at any time. Where credit approval has not been granted, or is withdrawn, payment for all Products supplied is required before delivery (cash or cleared funds). Where credit approval has been granted to the Customer, all invoices issued by the Company are due and payable by the date for payment agreed in writing by the Customer and the Company but if no agreement in writing is made then thirty (30) days following the end of the month in which a statement is posted to the Customer.



The Company reserves the right, upon production of a Tax Invoice, to recover from the Customer any Goods and Services Tax (GST) payable in respect of supply of Products.


Unless expressly included all amounts expressed or described in any agreement or in invoices are GST exclusive.

6 Delivery


Delivery of the Products shall be deemed to have taken place when:

  1. The Customer takes possession of the Products at the Company’s address if the Products are collected; or
  2. The Products are delivered at the Customer’s nominated address (in the event that the Products are delivered by the Company or the Company’s nominated carrier); or
  3. The Customer’s nominated carrier takes possession of the Products in which event the carrier shall be deemed to be the Customer’s agent.


The Company’s nominated address shall be the address specified in the Commercial Account Application Form or agreed in writing by the Company.


Delivery of Products may not be refused by the Customer after an Order has been accepted by the Company. Where prices are stated as inclusive of delivery, delivery is to the delivery point accepted by the Company.


The Customer shall make all arrangements necessary to accept delivery of the Products whenever they are tendered for delivery. In the event that the Customer is unable or unwilling to accept delivery of the Products as arranged, then the Company shall be entitled to charge all reasonable costs for the return and redelivery.


Delivery of Products to a third party or place nominated in any way by the Customer is deemed to be delivery to the Customer pursuant to these Trading T&Cs.


The Company shall not be liable for any loss or damage or expense arising from failure by the Company to deliver the Products at a specified time, promptly or at all and the failure of the Company to deliver at a specific time or at all shall not entitle either party to treat this contract as repudiated.

7 Made to Order “MTO”


Any MTO Products shall not in any case be eligible for return.


Orders placed for MTO Products are to be supplied as per quantities run at time of production that may vary by up to 10% of the total quantity in the Order.


Where MTO Products are held in inventory specifically for the Customer and the Customer discontinues normal, regular purchasing of these MTO Products from the Company, then the Customer must buy all remaining inventory of the MTO Products within 10 days of receiving notification under these terms from the Company, at the price payable by the customer had the Products been ordered on the date of the notification referred to herein.

8 Product Information, Prices, Photos and Images


The prices and Product range on the Company website may vary from printed catalogues. Product information, prices, photos and Images may differ from the actual Products. Customers are advised to read the labels on the Products carefully before using the Products. Photos and images are for illustration purposes only.

9 Passing of Risk


The Risk (but not title) in respect of Products sold passes to the Customer immediately upon delivery to the customer, the Customer’s agent or courier as the case may be.

10 Retention of Title to the Products Pending Payment


Orders are accepted on condition that ownership of the Products shall remain with the Company and shall not pass to the Customer until the Company has received in full (cash or cleared funds) all sums due to it in respect of the Products and all other sums which are or which become due to the Company from the Customer on any credit account with the Company or pursuant to these Trading T&Cs.


Until ownership of the Products has passed to the Customer, the Customer shall keep the Products in question as fiduciary agent and bailee for and on behalf of the Company.

11 Personal Property Securities


In this section words in italic shall have the meaning and definitions set out in the PPS Act.


The Customer acknowledges that by virtue of these Trading T&Cs the Company has a security interest in the Products for the purposes of the PPS Act and the proceeds of sale of such Products and to the extent applicable the PPS Act applies to any agreement pursuant to these Trading T&Cs.


The Customer acknowledges that the Company may do anything reasonably necessary, including but not limited to registering any security interest which the Company has over the Products or the purchase money security interest (PMSI) in the Products on the PPSR in order to perfect the security interest and comply with the requirement of the PPS Act. The Customer agrees to do all things reasonably necessary to assist the Company to undertake the matters set out above. The Customer waives pursuant to section 157(3)(b) of the PPS Act the right to receive notice of a verification statement in relation to any registration on the PPSR.


The Customer and the Company agree that, pursuant to section 115 of the PPS Act, the following provisions in the PPS Act do not apply in relation to a security interest in the Products to the extent, if any, mentioned:

  1. Section 125 (obligation to dispose of or retain collateral) in that the Company may extend the time for delay as the Company considers appropriate;
  2. Section 129 (disposal by purchase);
  3. Section 130 (notice of disposal), to the extent that it requires the secured party to give a notice to the grantor before disposal;
  4. Subsection 132(4) (statement of account if no disposal);
  5. Section 135 (notice of retention);
  6. Section 142 (redemption of collateral);
  7. Section 143 (reinstatement of security agreement);


Pursuant to section 275(6) of the PPS Act, the Customer and Company agree that neither will disclose to any interested person information pertaining to the Company’s security interest as set out in section 275(1).


The Customer undertakes:

  1. Promptly to do all things including signing any further documents and providing any further information which the Company may reasonably require to enable it to perfect and maintain the perfection of its security interest or PMSI (including by registration of a financing statement or financing change statement on the PPSR and the Customer warrants that any such information the Customer provides will be complete, accurate and up-to-date in all respects);
  2. To give the Company not less than 14 days prior notice of any proposed change in the Customer’s name or any other change in the Customer’s details (including, but not limited to, changes in its address, facsimile number or trading name).

12 Currency


For amounts invoiced in Australian dollars, payments must be made in Australian dollars. Payments remitted in foreign currency must include all related bank charges and currency conversion costs both on the payment and receiving end.


For amounts invoiced in US dollars, payments must be made in US dollars into the Company’s US dollar account.

13 Credit Card recovery of costs


A service fee sufficient to cover the Company’s administration and banking cost may be added to the price where payment by the Customer is made by way of a credit card.

14 Returned Cheques


An administration fee of $55 including GST plus all associated bank charges may be applied to any cheque payment returned unpaid by the bank for whatever reason. This fee may increase without notice to cover the company’s expenses and cost.

15 Defects, Claims and Returns


The Customer accepts that minor defects in the Products do not constitute grounds for a claim or return.


The Customer accepts that Products sold on a “No Return” basis may not be returned. Refunds or return will only be given to the extent there is a non-excludable right to return or refund under the Australian Consumer Law or the Sale of Goods Act NSW or other applicable legislation.


The Customer will inspect and check all Products received and within 7 days of receipt notify the Company in writing of any shortage in quantity, defect, incorrect specification, damage or Products not in accordance with the Customer’s Order. The Customer is responsible for checking that Products comply with those Ordered prior to use. After use or expiry of the time stated herein the Product shall be deemed to be free from any default or damage at delivery.


No Return Products include promotional Products, Products with non-standard packaging and MTO Products as well as any other Product nominated by the Company as a “No Return” Product. No Return Products will be marked “No Return” on the packing slip or invoice.


The Customer agrees that it will not return any of the Products without first informing the Company so that a Returns Authorisation (“RA”) number may be issued by the Company for valid returns. The RA is valid for 7 days. Returned Products must be unmarked, in a saleable condition and must include the original packaging, delivery document and invoice. Part pack quantities will not be accepted.


No credit or replacement will be given unless and until Products so returned have been verified as being valid for return or are defective and are returned with a valid RA number. The Company reserves the right to recover its costs where the returned Products prove not to be valid for return or are not defective. Returned Products must be returned to the factory or branch of the Company from which they were delivered unless written is received from the Company to return the Products to the closest branch. All freight, handling and other charges in relation to returning Products (other than Products defective or not ordered) are the responsibility of the Customer.


The Customer shall be liable for a Restocking Fee on all Products accepted for return. The Restocking Fee shall not apply to Products returned for being defective, damaged or for failing to comply with the Order. The current Restocking Fee is the higher of 15% of the price of the Products returned or $20 plus any return freight charges incurred.

16 Disputed Charges


The Customer accepts that minor defects in the Products do not constitute grounds to dispute an invoice or part thereof.


If the Customer objects to any invoiced item, the Customer may withhold payment of the disputed amount, but only if on or before payment or the due date for payment (whichever occurs first), the undisputed amount of the invoice is paid in full and notice in writing of the dispute is given to the Company, setting out the details of the amount disputed, the reasons for the dispute, and the basis for calculating the disputed amount. The Company will investigate all disputes. If the amount is found to be payable (in whole or in part) then the Customer must pay the due amount within 7 days of receiving notice and the basis of the decision. Invoiced amounts that are not objected to in writing within 30 days of the due date will be deemed to be correctly charged and accepted by the Customer and the customer waives all claims against the invoice.

17 Recovery


Notwithstanding any other provision to the contrary, if any amount is not paid by the Customer within the terms for payment, the Company reserves the following rights in relation to the Products until all amounts owed by the Customer to the Company in respect of the Products and all other Products supplied to the Customer by the Company at any time are fully paid:

  1. Legal and equitable ownership of the Products;
  2. To retake possession of the Products; and
  3. To keep or resell any of the Products repossessed.


The Customer hereby grants full leave and irrevocable license without any liability to the Company and any person authorised by the Company to enter any premises by any means where the Products may for the time being be placed or stored for the purpose of retaking possession of the Products.

18 Warranties, Disclaimer and Limitation of Liability


Except as expressly provided in by these Trading T&Cs or as sent out in the Company’s acceptance and to the extent permitted by law, no guarantee, warranty, condition, undertaking or term, express or implied, statutory or otherwise, as to the condition, quality, performance, aesthetic appearance, merchantability or fitness for purpose of any Products provided under this agreement is given or assumed by the Company and all such guarantees, conditions, warranties and liabilities (including liability as to negligence) express or implied relating to such Products are, subject to clauses 19.2 and 19.3, hereby excluded.


The Company acknowledges that certain legislation in Australia, including the Australian Consumer Law, provides guarantees and rights which cannot be excluded, restricted or modified or which may in certain cases only be modified or restricted to a limited extent. Nothing in these terms and conditions excludes, restricts or modifies, or is intended to exclude, restrict or modify, any guarantee, condition, warranty, right or liability implied by law (including any guarantee, condition, right or liability imposed under the Australian Consumer Law) which cannot lawfully be excluded, restricted or modified.


Notwithstanding clause 19.1, if this agreement constitutes a supply of Products to which the exclusion in 19.1 cannot apply then to the full extent permitted by law, the liability of the Company in respect of a breach of a guarantee, condition or warranty implied by legislation (other than any non-excludable implied guarantees, conditions or warranties), including liability for any consequential loss which the Customer or any other entity or person may sustain or incur, will be limited, at the Company’s option, to:

  1. If the breach relates to supply of Products:
    1. The provision of a refund or;
    2. Replacement of the Products; or
    3. Repair of the Products;
    4. The payment to the Customer of the reasonable cost of having the Products repaired or replaced.
  2. If the breach relates to services:
    1. The provision of a refund; or
    2. Re-supply of the service; or
    3. The payment to the Customer of the reasonable cost of having the service re-supplied.


The Customer acknowledges and agrees that in entering into this agreement it has not relied in any way on the Company’s representations and that it has satisfied itself as to the suitability of the Product for the Customer’s purposes.


To the full extent permitted by law the Company will not be liable to the Customer for any aesthetic change, loss or damage (including loss of profits or any other indirect or consequential loss or damage) arising directly or indirectly from:

  1. The supply or use by the Customer of any Product; or
  2. Delayed or non-delivery of the Products for any reason including but not limited to loss, damage, theft of the Products whilst in transit
  3. Any breach by the Company of its obligations under this agreement.

19 Set-off


The Customer shall not be entitled to set off against or deduct from the price of Products sold any sums owed or claimed to be owed to the Customer by the Company.

20 Assignment


The Customer may not assign or subcontract any contract for the purchase of Products or its rights or obligations under this agreement.

21 Privacy consent


The Company may give information to third parties about the Customer, its guarantors, directors or proprietors for the following purposes:

  1. To obtain a consumer credit report about the Customer, its guarantors, directors or proprietors;
  2. To allow the credit reporting agency to create or maintain a credit information file containing information about the Customer, its guarantors, directors or proprietors;
  3. For registration on the PPSR or other public records or registers; and
  4. To obtain commercial credit information about the Customer, its guarantors, directors or proprietors from a credit reporting agency.

22 Waiver of terms of agreement


The failure or indulgences by the Company to exercise, or delay in exercising, any right, power or privilege available to it under this agreement will not operate as a waiver thereof or preclude any other or further exercise thereof or the exercise of any right or power and the Company shall be entitled to require strict compliance at all times.

23 General


This document represents the entire agreement between the parties and no agreement or understanding varying or extending the terms of these Trading T&Cs shall be legally binding upon either party unless in writing and signed by both Parties or allowed by these Trading T&Cs.


The Company may serve any notice or Court document on the Customer by hand or by forwarding it by post to the address of the Customer last known to the Company, or where a fax number or an email address has been supplied by the Customer, by sending it to that number or address. Such notices shall be deemed to be given:

  1. Where delivered by hand, on the day of delivery;
  2. Where sent by post, two (2) business days after the day of posting; and
  3. Where sent by facsimile or email on the day of dispatch, provided that a clear transmission report is obtained.


If any term of this agreement shall be invalid, void, illegal or unenforceable, they shall be severed from the agreement and the remaining provisions shall not be affected, prejudiced or impaired by such severance.


The Company may assign or licence or subcontract all or any parts of its rights and obligations hereunder without the Customer’s agreement or consent.


In the event that the Customer sells or otherwise disposes of its business (or any part thereof), the Customer shall be responsible to immediately notify the Company in writing of such sale to enable the account to be closed. If the Customer fails to so notify then the Customer shall be jointly and severally liable with the third party acquiring the business (or part thereof) to the Company for the payment of Products subsequently sold to the third party on the Customer’s account before the Company received such notice as if the Customer had ordered the Products itself.